Privacy Policy

This website is operated by SUPREMELY. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:

  • who we are;

  • how and why we collect, store, use and share personal information;

  • how we protect your personal data;

  • your rights in relation to your personal information; and

  • how to contact us if you have a complaint.


Who we are

SUPREMELY ('we' or 'us') collect and process certain personal data only as far it is necessary to facilitate the recruitment service to find suitable employment opportunities. Further information may be needed through different stages of recruitment process.

When we do so, we are regulated under the General Data Protection Regulation 2018 (“GDPR”) and Data Protection Act 1998 (the “Act”) and we are responsible as a 'controller' of that personal information for the purposes of those laws.


The personal information we collect and use


a. Personal information you provide to us

We collect the following personal information that will genuinely help us to help you provide best recruitment services possible and to find a new role, including but not limited to:

  • Client's name and contact details, address, relevant information relating to the job;

  • Candidate's names and contact details, photograph, employment history, education details, immigration status, referee details, details about your current remuneration, police check certificate, immigration status and other information you may choose to share it;

  • Supplier's contact details and bank details to pay for their services;

  • Website user’s IP address, the date, times and frequency which you access the website and they way you browse its content.

 

Some examples of when we collect this information include:

  • when registering;

  • when corresponding with us by phone, email or otherwise;

  • when visiting our website;

  • when applying for a job advertised by us;

  • when sending us the CV;

  • when signing up to our newsletters;

  • when the information was provided by their previous employees.


b. Personal information from other source

We may receive information about you from other sources. This information includes:

  • name and contact details;

  • work history;

  • current employment.

 

We will add this information to the information we hold about you for the following purposes:

  • to provide with relevant information and and services that you may request from us;

  • to provide best recruitment services and employment opportunities possible; and

  • to provide references on previously employed candidate.


c. Sensitive personal information

Sensitive personal information includes any information which relates to the following:

  • your genetic data;

  • your biometric data;

  • your ethnic origin;

  • your political opinions;

  • your religious beliefs;

  • whether you belong to a trade union;

  • your physical or mental health or condition;

  • your sexual orientation; and

  • whether you have committed a criminal offence.

 

We may request that you provide sensitive information, but if we do, we will in every instance explain why we are requesting it and how we intent to use it. We will only collect your sensitive personal information with your explicit consent.

 

Depending on the nature of the role we may collect information related to diversity, security clearance status, details of any criminal convictions or medical history.


d. Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

  • shall consent on their behalf to the processing of their personal data;

  • shall receive any data protection notices on their behalf;

  • shall consent on their behalf to the transfer of their personal data abroad; and

  • shall consent on their behalf to the processing of their sensitive personal data.


e. Monitoring and recording communications

We may monitor communications such as emails and telephone calls for the following purposes:

  • to provide best recruitment services and employment opportunities possible;

  • to undertake surveys related to customer satisfaction;

  • to send you useful and relevant marketing materials; and

  • to provide references for previously employees.

 

Please note that the above list of categories of personal data we may collect is not exhaustive.


f. Cookies and similar technologies

We use cookies and similar tools across our websites to distinguish you from other users of our websites, to help you to get most out of our website and to help us to improve our website’s performance.

 

A cookie is a small text file which is placed onto your computer or electronic device when you access our website. The cookie will help the website, or another website, to recognise your device the next time you visit. Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.

 

In addition it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you. For example, like many companies, we may use Google Analytics to help us monitor our website traffic. We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.

 

The following examples illustrate how we may use cookies to monitor and/or collect the following information:

  • how many times a user visits the website;

  • which pages a user visits;

  • traffic data;

  • location data.

 

This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.

 

The first time you access our website, you should have seen an overlay which explains cookies and gives you the option to allow all non-essential cookies. Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.

 

For further information on our use of cookies, please contact us: andrea.baker@supremely.co.uk


How we use your personal information

We collect information about our users for the following purposes:

  • to contact you in regard to recruitment services;

  • to progress application for a job vacancy;

  • to support Client’s resourcing needs;

  • carrying out our obligations from contracts;

  • conduct market research;

  • verify details provided;

  • for legal purposes.


Who your information may be shared with

We may share your information with:

  • clients to arrange interviews and engagement with them;

  • candidates to arrange interviews and engagement with them;
    business partners for the recruitment services;

  • cloud-based storage providers;

  • people or company check providers and other subcontractors in order to assess the suitability;

  • subcontractors to assist in email marketing, event organising and financial services;

  • analytics and search engine providers to assist on website improvement.

  • law enforcement agencies in connection with any investigation to help prevent unlawful activity.

 

We will not share you personal information with any other 3rd parties.


Marketing

In general we do not rely on consent on a legal basis for processing Personal Information with the exception of sending direct marketing messages via email or text or the collection of data by cookies. If you have sent us your details previously or have engaged with us in the past you may still receive marketing communications from us even if you haven’t provided consent as we apply the ‘soft opt-in’ consent. Soft opt-in consent is a specific type of consent which applies where you have previously engaged with us (such as submitting a job application or CV, or registering via the website), and we are marketing other recruitment-related services. Under ‘soft opt-in’ consent, we will take your consent as given unless or until you opt out. This allows us to suggest other jobs to you in addition to the job you applied for,  increasing the possibility of us finding you a new position. For other types of e-marketing, we are required to obtain your explicit consent. You have the right to withdraw consent at anytime.

 

We will never sell your data to third parties for use for marketing.


How long your personal information will be kept

We will hold your personal information for as long as we need to fulfil the purposes, we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We may archive part or all of your personal data or pseudonymise parts of it or delete your personal data if we have not had any meaningful contact with you.


Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:

1. To provide you with information, products and services that you may request form us or we think will be of interest to you because it is relevant to your career or to your organisation.

 

2. The core service we offer to our candidates and clients is the introduction of candidates to our clients for the purposes of temporary or permanent engagement. However our service expands to supporting individuals throughout their career and to supporting businesses’ resourcing needs and strategies.

 

3. Our legal basis for the processing of data is our Legitimate Business Interests, described in more detail below. We will in some instances rely on consent for particular use of your data and you will be asked for your express consent, if legally required. Examples of when consent may be the lawful basis for processing include permission to introduce a candidate to a client.

 

The legitimate interests relied upon are as follows:

a) as a recruitment business we introduce candidates to clients for employment. The exchange of personal data of our candidates and our client contacts is a fundamental, essential part of this process.


b) in order to support our candidates career aspirations and our clients resourcing needs we require a database of candidate and client personal data containing historical information as well as current resourcing requirements.


c) to maintain, expand and develop our business we need to record the personal data of prospective candidates and client contacts.

 

The basis upon which we process your sensitive information (i.e. special category as defined in the GDPR) is:

(1). the explicit consent of users;

(2). for employment, social security or social protection reasons;

(3). to protect the vital interests of the data subject;

(4). that we are a non-for-profit organisation and the processing of this sensitive information is undertaken in the course of our legitimate activities and is not disclosed to any third-parties without the consent of the data subject;

(5). that such sensitive information has been made publicly available by the data subject;

(6). that it is necessary for any relevant legal claims or judicial acts;

(7). it is necessary for reasons of substantial public interest;

(8). it is necessary for the provision of health or social care;

(9). it is in the interests of public health;

(10). it is for relevant archiving, research and statistical data in the public interest.


Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business and need to know it to help with recruitment process. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

All information you provide to us is stored on our secure servers in the UK. We access our services daily for our day-to-day business activities from a secure platform which is password protected and has strict user restrictions.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.


Transfers of your information out of the EEA

We may transfer the personal information we collect about you outside of the EU, in order to perform our contract with you. To ensure that your personal information does receive an adequate level of protection we have put in place the appropriate measures to ensure that your personal information is treated by those third parties in a way that is consistent with and which respects the EU and UK laws on data protection.


What rights do you have?

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • fair processing of information and transparency over how we use your use personal information

  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

  • require us to correct any mistakes in your information which we hold

  • require the erasure of personal information concerning you in certain situations

  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

  • object at any time to processing of personal information concerning you for direct marketing

  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

  • object in certain other situations to our continued processing of your personal information

  • otherwise restrict our processing of your personal information in certain circumstances

  • claim compensation for damages caused by our breach of any data protection laws

 

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/).

 

If you would like to exercise any of these rights please:

  • email, call or write to us;

  • let us have enough information to identify you;

  • let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill);

  • let us know the information to which your request relates.

 

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.


Changes to the privacy policy

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.


Contacting us

If you have any questions, comments and requests about this policy or the information we hold about you, please contact

andrea.baker@supremely.co.uk

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Private Staff Recruitment

Supremely

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